Location : Cleveland, OH
I don't subscribe to Gartner, hopefully someone who does will read the linked report and provide a synopsis (one that doesn't upset the folks at Gartner). The description is tantalizing, though.
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IBM's strategy for solution software, customer experience management and the Lotus family of products has the potential to significantly improve the company's performance; however, success will require it to surmount a series of significant execution risks.
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Comment posted by Brad03/28/2011 02:57:36 PM
Gregg, it took a little time to get my hands on it.
It is pretty short and covers the things that you'd know about if you have been paying attention for the past couple of years -- Project Vulcan, Project Northstar, Customer Experience Suite, and Activity Streams. There is mention of Websphere Portal having to shift marketing in response to Sharepoint.
One thing that I did not get was the additional items under Recommended Reading, but may try for "Pay Attention to IBM's Lotus Strategy Shift".
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