Location : Cleveland, OH
An interesting issue occured after upgrading Notes and Domino to 8.5.1. The Notes clients and the Domino server were upgraded without any issues. However, most users were archivnig their mail to a shared 1TB USB hard drive hanging off of a server. At first, everythiing was fine, from opening the archives to moving mail into them. Then, a few people would report that they were receiving an error message when they tried to either open their archive or add documents to it:
Short term fix was to restart the Domino server, which allowed the users to access their data. However, that was not an optimal solution and it only allowed access for a short time before the error message would appear again.
What seems to have resolved this issue was to unplug the USB hard drive's power, while keeping it connected to the server. Then, attaching the power. The "lock" on the files appears to have been removed.
Once it appeared that the issue was resolved, a quick look through IBM Lotus TechNotes revealed that there may have been Directory ACL files associated with the archives. While I did not check for these, if you are having a similar issue, you can use the Adminisration Client to see who has access. Go to the Files tab and select a database. Right click on the file, then select "Manage Directory ACL." You will be presented with a list of people who can access the database. By deleting the ".acl" file, you are removing this setting. You can delete these files while the Domino server is running. Restart the Administration Client to have it update this information.
Link: Restricting access to a server's data directory
Link: Directory ACL lock icon will never disappear even after ACL has been cleared
Lnk: User is unable to see a mail folder on a Domino server
Link: "You are not authorized to perform that operation" when accessing a directory link in Lotus Notes
Technorati tag: Show-n-Tell Thursday SnTT
Short term fix was to restart the Domino server, which allowed the users to access their data. However, that was not an optimal solution and it only allowed access for a short time before the error message would appear again.
What seems to have resolved this issue was to unplug the USB hard drive's power, while keeping it connected to the server. Then, attaching the power. The "lock" on the files appears to have been removed.
Once it appeared that the issue was resolved, a quick look through IBM Lotus TechNotes revealed that there may have been Directory ACL files associated with the archives. While I did not check for these, if you are having a similar issue, you can use the Adminisration Client to see who has access. Go to the Files tab and select a database. Right click on the file, then select "Manage Directory ACL." You will be presented with a list of people who can access the database. By deleting the ".acl" file, you are removing this setting. You can delete these files while the Domino server is running. Restart the Administration Client to have it update this information.
Link: Restricting access to a server's data directory
Link: Directory ACL lock icon will never disappear even after ACL has been cleared
Lnk: User is unable to see a mail folder on a Domino server
Link: "You are not authorized to perform that operation" when accessing a directory link in Lotus Notes
Technorati tag: Show-n-Tell Thursday SnTT
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