Location : Cleveland, OH
Today's Show-n-Tell Thursday post has to do with the Sametime client that is integrated in Notes. I am sure that Chris and Carl will probably laugh at this one (being that they are ST Gods).
The setup: Two users call to tell me that when they try to remove entries from their Contact List, it won't let them. You can select Delete, but the contact isn't removed from the list. Also, one of the two reports that they created a Group in the Contact List with a blank name, and can't delete it. A little poking around the Sametime server, I was able to fix this for them.
First, make sure that your affected users are logged out of Sametime (rather important).
Then, on your Sametime server, and using your Notes client, open the database vpuserinfo.nsf
Open the Storage view.
Find and delete the affected users.
Have the users log back into Sametime. Sametime will create new entries for the users and they will be able to function properly.
The drawback? All of their Groups and Contacts will have to be re-created.
Technorati tag: Show-n-Tell Thursday Sametime Lotus Notes
The setup: Two users call to tell me that when they try to remove entries from their Contact List, it won't let them. You can select Delete, but the contact isn't removed from the list. Also, one of the two reports that they created a Group in the Contact List with a blank name, and can't delete it. A little poking around the Sametime server, I was able to fix this for them.
First, make sure that your affected users are logged out of Sametime (rather important).
Then, on your Sametime server, and using your Notes client, open the database vpuserinfo.nsf
Open the Storage view.
Find and delete the affected users.
Have the users log back into Sametime. Sametime will create new entries for the users and they will be able to function properly.
The drawback? All of their Groups and Contacts will have to be re-created.
Technorati tag: Show-n-Tell Thursday Sametime Lotus Notes
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