Before I get started on this, I just want to publicly thank Rocky, Bruce, and Bob Balaban for the excellent idea of 'Show-n-Tell Thursday.' I have personally used quite a few of the tips/tricks posted by the community and it is cool seeing what people submit.
Today's Show-n-Tell has to do with mail routing issues. Well, one in particular.
Let's say that you have installed a new Domino server on Windows 2003 Server and you want it to route SMTP mail. When all is said and done, and you send an internet message, some go and others don't. The ones that don't are destined for popular mail servers, AOL, GMail, Yahoo, and Hotmail. Throw in some other domains that aren't routing, either, for good measure. The error that you see on the Server Console or in the Log could be along the lines of "Server not responding" or "Check connection, server documents." We will assume that all of your Connection Documents are correct, as well as Messaging Configurations and Domain Documents. When you check DNS, you are getting a response. You try NSLOOKUP and telnet, they both work from the server. Now what?
Enter a Notes.INI parameter to fix this issue. Add the following to your Server's Notes.INI file:
dnsserver=xxx.xxx.xxx.xxx (where xxx.xxx.xxx.xxx is the IP Address of your DNS Server) If you have multiple DNS, separate the entries with a comma ( , ).
No need to restart the server, but you will want to restart the Router.
Since I have only seen this on Win2003 servers, I think that it is limited only to that platform.
Technorati tag: Show-n-Tell Thursday Lotus Notes Domino
Comment posted by Chris Linfoot06/09/2006 05:04:07 AM
Homepage: http://chris-linfoot.net
"Since I have only seen this on Win2003 servers, I think that it is limited only to that platform."
Well the problem it fixes is definitely only manifest on W2K3 - nice find though
Comment posted by Gene02/06/2007 01:10:23 PM
This fixed my issue. Adding the DNS and restarting the router works... Thanks!
Comment posted by Gregg Eldred02/06/2007 11:29:00 PM
Homepage: http://www.ns-tech.com/blog/geldred.nsf
@Gene - Thank you for letting me know that this helped. I really appreciate the feedback.
Comment posted by aleco11/17/2007 02:45:31 AM
Homepage: http://www.antandbee.com
Great post Gregg, really appreciate your help. your solution fixed the problem to some degree...now i don't have hundreds of emails building up in mail.box - the few remaining emails that just won't send are automatically triggered using a program document scheduled to run every 15 minutes:
Program Name: server
Command Line: -c "restart task router"
Comment posted by Gregg Eldred11/18/2007 09:13:30 PM
Homepage: http://www.ns-tech.com/blog/geldred.nsf
@aleco - I am very happy that you found this useful.
Comment posted by Joseph Fung05/29/2008 12:08:21 PM
Homepage: http://www.thomaslightingcanada.com
Gregg,
thank you
got stuck with this issue to one particular customer for 2 days
and finally re-solved with your solutions, that was great
Comment posted by Gregg Eldred05/29/2008 02:15:18 PM
Homepage: http://www.ns-tech.com/blog/geldred.nsf
@Joseph: I am glad that I was able to help! Thanks for the comment.
Comment posted by DBizzle05/31/2008 05:01:28 PM
Homepage: http://www.unoinc.com
Thanks!! This also works on Windows 2000 server SP4 and Domino 6.5
Comment posted by Jigz08/04/2008 01:23:37 AM
Wow! I can't believe it. It really does work. Thank you very much. More power!
Comment posted by Gregg Eldred08/04/2008 10:14:20 PM
Homepage: http://www.ns-tech.com/blog/geldred.nsf
@Jigz: Glad that this worked for you. Thanks for stopping by and for your comment.
Comment posted by karl07/01/2009 10:44:07 PM
Homepage: http://premiumfinance.com.au
Thanks Gregg --- mail routing issue resolved ( win2003 sp2 / domino 6.5.6 )
happy days!
Comment posted by Gregg Eldred07/02/2009 08:23:20 AM
Homepage: http://www.ns-tech.com/blog/geldred.nsf
@Karl: glad that this worked for you. Thanks for stopping by and commenting.
Comment posted by Art Corsai11/16/2009 02:06:51 PM
Thanks, worked like a charm on otherwise "Cloned"clustered servers 6.5.1 on 2003R2.
Had this issue with the primary but resolved after a Mail.Box reset. Secondary started acting up this week and the Mail.Box reset wouldn't work but this did. Now both ini's patched.
Thanks
Comment posted by Gregg Eldred11/16/2009 02:48:10 PM
Homepage: http://www.ns-tech.com/blog/geldred.nsf
@Art - I am happy this tip resolved your issue and thank you for the comment.
Comment posted by 04/26/2013 11:42:16 AM
Hi Gregg, thanks for sharing the information.
Im facing the same problema JUST with "yahoo domain" (all messages forwarder to yahoo are in mailbox) and I have tried restarting the router, reloading the route tables (tell router update config) and finally adding the dnsserver=xxx.xxx.xxx.xxx as you suggest but it doesn't work. (in my case my "domino smtp release 7" is a front end server (on windows server 2003) and my DNS is provided an ISP (Internet Service Provider)
My last test was changing (notes.ini) DNSSERVER=8.8.8.8 (public dns from google) but stiil yahoo message are in mailbox and return an error to the sender (Delivery time expired)
¿do you have any other suggestion about my problem?
Thanks in advance,
Willian Funes
Willian.Funes@gmail.com
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