Location : Cleveland, OH
Tough time for RIM at Gartner's Wireless and Mobile Summit last week, as reported by Zach Church for SearchCIO-Midmarket.com. RIM President, and co-CEO, Mike Lazaridis was the keynote at the Summit. After he dodged questions about the recent outages, Church reported:
And for the next few days, just mentioning Lazaridis around the conference brought smirks and eye-rolling. One high-level IT manager recalled the trouble he went through just trying to convince RIM, maker of BlackBerry, to let him know when scheduled maintenance was coming.
Not a good sign.
Then, a few days later, after Apple announced their SDK and will support Microsoft Exchange (no mention of any Lotus product), Church reports:
So not 48 hours after Gartner vice president and distinguished analyst Ken Dulaney was listing all the reasons CIOs should shun iPhone, his colleague, analyst Van Baker, was telling The New York Times that "the majority of the objections IT managers have had about the iPhone have been addressed today."
And:
But RIM is very much not alone anymore. And when CIOs have more legit choices in the mobile phone market, Lazaridis may want to consider fleshing his answers out a bit more. Otherwise, they won't just be walking out of his talk.
This wasn't the only incident at the Summit that had attendees upset. Lazaridis dodged other questions and provided vague answers.
While reading the article, what ad was lurking in the sidebar?
In fact, the entire sidebar was dedicated to all things BlackBerry.
Link: SearchCIO-Midmarket.com: Zach Church: BlackBerry boss lacks tact in the art of fessing up
Technorati tag: blackberry RIM
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